I am so relieved and grateful I passed the first time. I took all your mock exams twice, and both final exams. I augmented with a few other study materials. I appreciated the audio visual component of your materials, to help the material sink in multiple ways. I was amazed at how little of the memorizable elements they actually tested on (i.e. times to report by, spans to provide records by, etc.), but alas, I passed. Take care, and many thanks. I'm sure I'll be back for the licensing exam.