The breakdown of this study program was perfect. I like how it was broken down into different steps and the great thing with the study program was that you can always go back to review the steps completed, repeat the audio over and over, review completed exams, etc. The questions for the mock exams were extremely helpful. I like how I am able to access the information and just study within my own pace. And if I did have a question, I could always email someone. I only had 1 question regarding the passing score for the exam and got a response within a day. I was so nervous going in, but 30 minutes before leaving my car, I played the audio that was the final pep talk....those steps really helped clear my mind and were a perfect reminder to snack on something right before the exam! Great reminders and tips!